Answer:
Harassment prevention training should be part of the on-boarding process for new hires and then, ideally, should be conducted annually thereafter. If not annually, such training should be held at least every other year. From the time employees join your company, you want both to set the stage as to what is considered appropriate conduct in your workplace and to establish a culture of openness so employees know what to do should a problem arise.
If your company has a dedicated human resources department, employees should be directed to bring harassment concerns there. If your company does not have a dedicated HR department, you should select an appropriate management-level employee to handle harassment and other complaints. Businesses want a clear and known protocol in place for such complaints and to make that complaint process well-known through training and by disseminating the harassment policy and complaint protocol. Businesses are much better insulated from liability if these proactive steps are taken and the alleged victim chooses not to avail him or herself of the complaint process, than businesses that put their head in the sand on the harassment front.
A common employer concern is that conducting harassment training may lead to an uptick in complaints. In fact, this sometimes can be a reality of conducting training because employees are more on the look out for inappropriate behavior or perhaps more sensitive to conduct that might otherwise roll off their backs. But let’s face it, in the current climate with new high profile allegations of sexual harassment coming to light on a daily basis, this topic already is on the forefront of people’s minds. Companies should be proactive in letting their workforces know that they will not stand for inappropriate conduct. This includes conducting regular, optimally annual, harassment prevention training.
About the Author: Laura Liss (lliss@pfs-law.com) is Chair of Patzik Frank and Samotny’s Employment Law Practice Group. She provides both legal and practical business advice on all phases of employment-related decisions. She regularly serves as a sounding board for business owners, executives and human resources professionals and assists them in successfully and efficiently navigating the various employment laws that impact their businesses.